Class – 10th
Subject : Information Technology (402)
Book : Employability Skills
Unit-1 Communication Skills
Class Test Answer
Fill in the blanks
1) Communication is a process of
sharing information between two or more people .
2) Verbal Communication means
communication through spoken oral and written words.
3) Pitch is the loudness and softness of a
speaker’s voice.
4) The conveyance of ideas
and information in forms that can be seen through the eye is referred
to as Visual communication.
5) The word ‘communication’ comes from the Latin word
commūnicāre, meaning ‘ to share .
6) These can be abbreviated
as 7 Cs i.e., Clear, Concise, Concrete,
Correct, Coherent, Complete and Courteous.
7) Physical barrier is the
environmental and natural condition that act as a barrier in communication in sending
message from sender to receiver.
8) Cultural barriers is when people
of different cultures are unable to understand each other’s customs, resulting
in inconveniences and difficulties
9) Writing skills are part of
verbal communication and include e-mails, letters, notes, articles, SMS/chat, blogs,
etc.
10) Feedback is a
consequence of performance. It plays an important part in communication because
it tells both the source and the receiver, how their message are being
interpreted. .
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