Monday, 8 June 2020

Unit 3 Information and Communication Technology Skills IT(402) Book- Employability Skill



Information Technology (402)
Class-10
Book- Employability Skill
Unit 3 Information and Communication Technology Skills

Session 1 Basic Computer Operations
A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
1. Which of the following functions is not performed using a mouse?
(a) Turn on                                                                 (b) Hover
(c) Right click                                                              (d) Drag and Drop
Ans: (a) Turn on
2. What is the term used when you press and hold the left mouse key and move the mouse around?
(a) Highlighting                                                          (b) Dragging
(c) Selecting                                                                (d) Moving
Ans: (b) Dragging
3. Here are the steps that take place when starting a computer. Rearrange the steps in the correct order.
(a) Desktop appears after login                               (b) Login screen appears
(c) Power on Self-Test (POST) starts                       (d) Operating system starts
(e) Welcome screen appears
Ans: (c) Power on Self-Test (POST) starts --(d) Operating system starts --(e) Welcome screen appears--(b) Login screen appears--(a) Desktop appears after login
B. Subjective questions
1. What is the function of the ENTER key?
Ans: The label on this key can be either ENTER or RETURN, depending on the brand of
computer that you are using. You use the ENTER or the RETURN key to move the cursor to the beginning of a new line

2. How will you prevent others from using your computer?
Ans:  A login ID and password is like a key to the lock which allows you to use the computer. When you login to the computer with your login-ID and password, the computer knows that you are an authorised person and allows you to work on the applications in the computer. Once you finish working, you must log out or sign out so that no one else can see your work.

3. Demonstrate the process of starting a computer.
Ans: To start a computer, press the Power button on the CPU. This will start the operating system and display the Ubuntu desktop or the main screen on the monitor.

4. Identify the various keys on a keyboard and their associated functions.
Ans:Keyboard: A keyboard is an input device used to type text, numbers and commands into the computer Some keyboards may have fewer function keys.


(a) Control keys: Keys, such as Control (CTRL), SHIFT, SPACEBAR, ALT, CAPS LOCK and TAB,are special control keys that perform special functions depending on when and where they are used.

(b) Enter key: The label on this key can be either ENTER or RETURN, depending on the brand of computer that you are using. You use the ENTER or the RETURN key to move the cursor to the beginning of a new line. In some programs, it is used to send commands and to confirm a task on a computer.

(c) Punctuation keys: Punctuation keys includekeys for punctuation marks, such as colon (:),
semicolon (;), question mark (?), single quotation marks (‘ ’), and double quotation marks (“ ”).

(d) Navigation keys: Keys, such as the arrow keys, HOME, END, PAGE UP, and PAGE DOWN are navigation keys. These are used to move up and down, right and left in a document. The HOME and END keys move the cursor to the left/right end of a line of text, respectively. The PAGE UP and PAGE DOWN keys are used to move one page up and one page down, respectively.

(e) Command keys: Keys, such as INSERT (INS), DELETE (DEL), and BACKSPACE are command keys. When the INSERT key is turned ON, it helps you overwrite characters to the right of the cursor. The DELETE key and the BACKSPACE key are used to remove typed text, characters and other objects on the right and left side of the cursor, respectively.

(f) Windows key: Pressing this key opens the Start menu

5.  Perform various mouse functions.
Ans: Mouse : A mouse is a small device that you can use to move, select and open items on your computer screen.

Mouse Functions are:
Roll Over or Hover: Some actions can be done by simply rolling over or hovering over an item. When you bring the mouse over a file in File Explorer, it will show
the details of that file

Point and Click :As you move the mouse on your desk, a pointer moves correspondingly on your screen. The mouse allows you to select an item on the screen. When you click a particular file, it gets selected .

Drag and Drop :  To move an item, you need to click it, and then holding the mouse button down, move the item to a new location. After you move the item to the new location, you release the mouse button. This is called drag and drop. When you drag a file in File Explorer, you can pick it up from the present location and drop it in a new location where you release the mouse .

Double-click:  Double-clicking means to quickly click the left mouse button twice. When we double click on a file, it will open the file.

Session 2 Performing Basic File Operations
A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
1. Which one of the following shortcut keys is used to paste a file?
(a) Ctrl + C                                                                  (b) Ctrl + P
(c) Ctrl + V                                                                  (d) Ctrl + X
Ans: (c) Ctrl + v
2. Which of the following is a valid file extension for Notepad file?
(a) .jpg                                                                         (b) .doc
(c) .text                                                                        (d) .txt
Ans: (d) .txt
3. What keys do you use to copy something?
(a) Ctrl+X                                                                    (b) Ctrl+C
(c) Ctrl+Z                                                                     (d) Ctrl+Y
Ans: (b) Ctrl+C
B. Subjective questions
1. How is a computer file system similar to our physical file system in a school?
Ans: In any school (or office), each teacher has a separate cabinet where they keep the
files of different students or classes on separate shelves. Similarly, information on a computer is stored in electronic files, which can be put into separate folders It is easier to manage the electronic files as they can be simply copied, moved, renamed or even deleted.

2. What are the steps you will perform to save a text file in Ubuntu?
Ans: To save the file click Save. In the Save As dialog box, browse to the Desktop folder, type the name as ‘Neha’ and click Save .
3. Describe what computer files and folders are.
Ans: All information stored in a computer is kept in files.  Each file is given a file name and has a file name extension that identifies the file type. The file name and file name extension are separated by a period or a ‘dot’. For example, a document (e.g., Neha) created using Notepad (a type of computer application to create simple text files) will have the extension .txt. There are other types like .doc, .xls, etc. An image file usually has an extension .jpg while a sound file usually has .mp3.
A folder is a location where a group of files can be stored.


Session 3 Computer Care and Maintenance
A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question.
1. What happens if you leave a device plugged in even after it is charged 100%?
(a) It can break.                                                          (b) It can stop functioning.
(c) It can over-heat.                                                   (d) Data can get corrupt.
Ans: (c) It can over-heat.
2. How can an anti-virus protect your device?
(a) It can protect it from over-heating.                    (b) It can increase its performance.
(c) It can prevent data from getting corrupt.          (d) It can backup data.
Ans: (c) It can prevent data from getting corrupt.
3. Which option is not required to keep a device cool?
(a) Keep the device unplugged when in use.         
(b) Do not cover a laptop with a blanket.
(c) Make sure computer’s CPU fan is working.
(d) Avoid leaving the device in the sun.
Ans: (a) Keep the device unplugged when in use.
4. Which of the following is essential for maintaining keyboard?
(a) Turn the keyboard upside down and shake it to remove foreign material.
(b) Blow dust and other particles with help of a blower.
(c) Use a very dilute combination of soap and water applied with a non-abrasive cloth to remove stains from the keycaps.
(d) All of the above.
Ans: (d) All of the above.
B. Subjective questions
1. Explain how to clean a computer on a daily basis.
Ans: Keeping a Device Clean : Cleaning a device, such as a computer or mobile means
to keep the screen, keyboard and mouse clean.

(i) Keyboard: First we should not eat anything over a keyboard. Crumbs can damage the internal parts of a keyboard. You can clean a keyboard with a soft brush to remove crumbs and dust particles.

(ii) Screen: You can wipe the screen with a soft cloth to remove any finger marks.

(iii) Be careful with food and drinks: Avoid eating and keeping glasses of water or cups of coffee near a computer . Any liquid spilt over an electronic device can spoil it beyond repair.

(iv) Handle devices carefully: Handle and move your laptop carefully and avoid dropping or banging it against a hard surface. Even a short fall can damage the screen or the hard disk and make the device useless. Using a cover for your mobile and a padded case for moving your laptop  protects the device from damage.

(v) Keep the computer cool: If a computer, laptop or mobile device gets overheated, the internal parts can be damaged. The CPU has an internal fan to keep it cool. We should make sure the fan is functioning. You can also use an external fan as shown in Figure 3.24. Avoid leaving a device in the sun or in a closed car. We should be careful when using a laptop while sitting in bed and make sure that the fan in not covered.

(vi) Do not overcharge your battery: Sometimes we keep a device plugged in for charging even after it is fully charged. If we leave the device plugged in for a long time , it can overheat the battery. This reduces the battery life. Always unplug the device once it is charged 100%.

(vii) Always plug in devices carefully: Any device being connected to a laptop or computer such as a USB drive or headphones, should be done gently. It should not be forced into the port. If you find it difficult to plug in a device, change the direction and try instead of trying to force it in.

(viii) Do not run too many programs at a time: When too many programs are running at the same time as shown in Figure 3.26, the computer can become slow and even crash. If a program/app is not being used, it should be closed so that other programs can work smoothly.

2. How can you increase the performance of a computer?
Ans: If we have been using a computer for a long time we have a lot of unnecessary files and data, such as temporary files and images. When they use too much hard-disk space, the performance of the computer goes down. It is important that we keep cleaning by removing any extra files. We can use some disk cleaner software, which help us clean up the unnecessary files.

3. Identify the importance of taking care of computers.
Ans: A computer is a delicate machine with a lot of moving electronic parts. We need to protect it from dust and damage. If we are careless, it will not work efficiently. Computers and mobiles are very expensive. When we take good care of them on a regular basis, we
can use them for a longer time. This will help us save money as we do not need to buy new devices too often.

4. List the various ways in which computers can be damaged.
Ans: Computers can crash, humans can make mistakes and natural disasters, such as floods can happen. So, it is important for companies, hospitals, banks, etc., to keep their information safe — so that their business can continue to function smoothly and their customers do not face problems.

5.Demonstrate how to prevent damage and take care of computers.
Ans: Backup Your Data : Backing up data means to save the information present
on your computer on another device, such as CD/DVD drives as shown in Figure 3.28 or hard disk. Data can recovered from here in case the computer stops working completely.

Scanning and Cleaning Viruses : Sometimes computer viruses can enter a computer
from such attacks we can install anti-virus software.This will prevent any viruses from entering and will also clean any viruses that may enter our system before they affect the data.

Increasing Computer Performance :If we have been using a computer for a long time we have a lot of unnecessary files and data, such as temporary files and images. When they use too much hard-disk space, the performance of the computer goes down. It is important that we keep cleaning by removing any extra files. We can use some
disk cleaner software, which help us clean up the unnecessary files.

Removing SPAM from your Computer : Sometimes we get mails from companies
who are advertising a product or trying to attract you to their website. Such mails are
called SPAM. We should never respond to SPAM and delete it on a regular basis.

Session 4 Computer Security and Privacy
A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b), (c) or (d) that best answers the question
1. What should you do to ensure secure online transactions?
(a) Lock your computer
(b) Give credit card or bank details only on safe websites
(c) Use anti-virus
(d) Do not use pirated software
Ans: (b) Give credit card or bank details only on safe websites
2. Which of the following trap small children into inappropriate relations?
(a) Online predators                                                                         (b) Worms
(c) Trojan Horse                                                                                (d) Anti-Virus
Ans: (a) Online predators
3. What should a strong password consist of?
(a) Only letters                                                                                    (b) Numbers and special characters
(c) Name of a person                                                                      
(d) Letters, numbers and special characters
Ans: (d) Letters, numbers and special characters
B. Subjective questions
1. Explain how Trojan Horse virus works.
Ans: Trojan Horse: A Trojan Horse disguises itself i.e., it appears to be a useful software program but once it reaches a computer it starts behaving like a virus and destroying data.

2. List the various ways you can use to protect your data. / List the various ways to protect data.
Ans: To protect our data from theft and viruses we can take the following measures:
(a) Use passwords to login to your computer: Use passwords that are difficult to guess. Passwords are difficult to hack if they are a mix of small (For example ‘a b c d’) and capital letters For example, ‘H J E R’), numbers (For example ‘8 7 6 5’) and special characters
(For example, ’% ^ # $’). This would prevent unauthorised people from using your computer.

(b) Install Anti-virus and Firewall: Anti-viruses and Firewall monitor the data coming in and out of a computer and prevent and viruses from entering. Anti-viruses can also detect and clean viruses that may have entered a computer.

(c) Encrypt Data: This is usually done by banks and companies in which important customer
information is stored. They can encrypt their entire hard disk using encrypting feature in Windows (Bitlocker). This would force users to use a decryption password (or key) before starting the computer thus preventing unauthorised usage.

(d) Secure sites: Give details of your credit card or bank account only on secure sites. See in the address bar of the browser. If the site address starts with https://and a lock symbol, then it is safe to give your credit card and bank details.

3. Identify the importance of securing our computers and data.
Ans: Computer security is important because it keeps your information protected. It's also important for your computer's overall health; proper computer security helps prevent viruses and malware, which allows programs to run quicker and smoother.

4. List the various threats to a computer and its data.
Ans: Threats are the ways in which personal information can be leaked from a computer
without our knowing.
(a) Theft: Theft means stealing of information or hardware. These maybe of three types:
Physical: Where a person may steal your desktop computer or laptop.
Identity: Where a hacker steals your personal information and assumes your identity. Using this false identity, the hacker can gain access to your account information or perform illegal activity.
Software Piracy: This is stealing of software and includes using or distributing unlicensed and unauthorized copies of a computer program or software.
(b) Virus: Viruses are computer programs that can damage the data and software programs or steal the information stored on a computer. Major types of viruses are Worms and Trojan Horse.
Worms: These are viruses that replicate themselves and spread to all files once they
attack a computer. This makes it very difficult to remove them.
Trojan Horse: A Trojan Horse disguises itself i.e., it appears to be a useful software program but once it reaches a computer it starts behaving like a virus and destroying data.
Online Predator: Online predators are people who trap you into inappropriate  relationships. They may be older people posing to be your age, bullying you into doing illegal activities online and sometimes face to face.
Internet Scams: Sometimes you may receive very attractive offers saying you have won
a huge money in a lottery and that you can claim the prize by depositing a certain amount
of money. When you deposit the money using credit card or online banking, you not
only lose the deposit money but your card / account information may be misused later.


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